WEB SITE AND Verint President's Club REWARD CARD TERMS, CONDITIONS AND NOTICES

AGREEMENT (this "Agreement"") BETWEEN CUSTOMER AND FROSCH INTERNATIONAL TRAVEL, INC.
This Web site (www.verintpresidentsclubrewards.com or this "Site") and any validly issued Verint President's Club Reward Card (the "TRC") have been offered to you, the customer (the terms "you" or "customer" in this Agreement refer to the individual or individuals using this Site and/or redeeming validly issued TRCs) by Frosch Rewards and Incentives, a division of Frosch International Travel, Inc. ("Frosch"), conditioned on your acceptance without modification of this Agreement and its terms, conditions and notices contained herein. Your use of this Site and/or the redemption of a TRC constitutes your agreement to all such terms, conditions and notices contained in this Agreement and the practices stated in this Site's Privacy Policy incorporated herein by reference.

TERMS AND CONDITIONS OF THIS SITE AND THE VERINT PRESIDENT'S CLUB REWARD CARD
The terms and conditions of The Verint President's Club Reward Card redemption program are established and administered by Frosch, not by the participating carriers, hotels and other suppliers providing travel or merchandise or other goods and services for Frosch. The participating carriers, hotels and other suppliers providing travel or merchandise, or other goods and services and their respective brands are not affiliated with The Verint President's Club Reward Card or FROSCH and do not endorse this program.

Eligibility
You warrant that you are at least twenty-one (21) years of age and possess the legal authority to enter into this Agreement and use this Site, the TRC and/or other services provided by Frosch in accordance with all the terms and conditions set forth in this Agreement.

TRAVEL HEALTH INFORMATION
For the most current worldwide health information, consult your family physician or the official website for the Centers for Disease Control and Prevention at www.cdc.gov/travel or by phone at 1-800-232-4636. You'll find information on recent outbreaks, required vaccinations, safe food and water tips, insect protection, illness and injury abroad, and more.

Covid-19Update
Due to COVID-19, your destination(s) may implement additional travel restrictions and requirements. These may include wearing a mask or cloth face covering, participation in thermal scans or other requirements. We recommend that all travelers bring their own mask or cloth face covering. In addition, there may be limitations relating to lodging, flights, ground transportation and activities. Certain services and amenities may be reduced or unavailable as a result of changing circumstances. For the most current information and before finalizing your travel plans, refer to local and national public health guidelines. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Frosch cannot guarantee that you will not be exposed during your visit. By booking your travel package, you acknowledge and agree that you assume these inherent risks associated with travel.

International Travel Covid Update (Excluding Puerto Rico and U.S. Virgin Islands)
Starting January 26, 2021, air travelers 2 years of age and older will be required to present a negative COVID-19 test result to the airline prior to boarding international flights bound for the United States. For the most current information refer to CDC guidelines.

Travelers who have received a COVID-19 vaccine are required to provide a negative COVID-19 test. Frosch cannot guarantee that COVID-19 PCR and antigen tests will be available in international destinations. By booking your travel package, you acknowledge and agree that you assume these inherent risks associated with international travel.

Travel to Hawaii: As this is a fluid situation, the following website will acquaint you with the latest safety protocols and precautions you will need to adhere to before flying to Hawaii and while on the Islands: https://www.gohawaii.com/safe-travels.

Card Use
The TRC may only be redeemed by you for travel package(s) or merchandise package(s) ("Package(s)") set forth on this Site and only for such Packages that are affiliated with the TRC redeemed by you. The TRC has been prepaid and is the property of and issued by Frosch. Once the TRC has been registered on this Site, the TRC shall become inactive, and you shall have to use your username and password as created by you during the registration and redemption of your TRC.

Tax Liability
Federal and state income tax liability, and any other federal state, or local taxes applicable to you from the receipt of a TRC are your sole responsibility. The use of the TRC is void where prohibited by law. The TRC or any travel related activity procured as a result of the redemption of a TRC cannot be converted to cash.

Loss, Theft or Fraud
Frosch shall not be responsible for the loss of, theft of, or damage to any TRC and shall not be responsible for the loss of any travel or TRC as a result of identity theft or fraud.

Validity
The TRC card must be registered online within 60 days from the date of issuance. Merchandise reward selections must be claimed/redeemed/ordered within six (6) months from the date the TRC is registered (the "Merchandise Redemption Expiration Date"). Travel reward selections must be claimed/redeemed/booked and travel must be completed within twenty-four (24) months from the date the TRC is registered (the "Travel Redemption Expiration Date") The TRC is subject to this Agreement which is referenced on the TRC and which by accepting the terms and conditions of this Agreement, you acknowledge you have read and fully understand. Any TRC must be redeemed in accordance with this agreement by the applicable Expiration Date.

Limitations
The TRC is not redeemable for cash, credit, or reimbursement. The TRC may not be resold, bartered or otherwise transferred to anyone else at any time. You warrant that by accepting the TRC, you will not resell, barter or otherwise transfer the TRC, including reselling, bartering or transferring it on the Internet. Any breach by you of this provision of this Agreement shall constitute a material breach of this Agreement and may result in the immediate termination of the use of the TRC for any purpose or benefit that may accompany the TRC. The minimum time required by Frosch to process a travel package as a result of your redemption of a TRC is at least nighty (90) days prior to your departure. If air travel is booked less than 90 days, there may be additional costs based on availability. Packages may not be broken up at any time.

Combination
The TRC may not be combined with or applied to other certificates, gift cards, other travel reward cards, promotions or special offers, including, but not limited to: upgrades, government fares, tour-travel packages, group fares, convention/company meeting fares, bereavement, companion fares, senior citizen discounts, corporate agreements, student fares, child fares, travel industry discounts, Internet fares, frequent flyer programs or any unpublished programs. Frequent flyer miles and/or airline coupons CANNOT be used in conjunction with your TRC for any purpose, including but not limited to upgrades.

TRAVEL REDEMPTIONS, REVISIONS, CANCELLATIONS AND REBOOKING

Travel Redemptions
All TRC redemption travel reservation requests must first be made through this Site and second, with the assistance of a Travel Concierge (as defined hereinafter under the Section entitled "Use of Frosch Travel Agent"). You are responsible for all reservations in accordance with this Agreement. You may not change the format or included feature components of the TRC at any time. Frosch is not responsible if the TRC and/or travel documents are lost, stolen, or expired, and the TRC and/or travel documents are void if altered in any way. No photocopy or reproduction of the TRC may be used in place of any TRC at any time. The TRC is void if sold for cash or other consideration.

Travel Revisions, Cancellations, Travel Funds, And Travel Credits
You must immediately notify your Travel Concierge (as defined hereinafter under the Section entitled "Use of Frosch Travel Agent") to cancel or make changes to your travel package. If you amend your travel package once it has entered the Travel Confirmed Stage set forth on this Site, any charges in line with the individual hotel, airline, and/or other travel supplier's specific policy will apply; however, notwithstanding the foregoing, changes to names of the individuals traveling through use of the TRC are never allowed. You will be advised of the exact cost at the time of the revision if applicable. Space is subject to availability. Please note that, depending on when you make the change/cancellation and depending on the specific travel supplier used for the various components of your Package, there may be components of your Package that are completely NON-REFUNDABLE. Other restrictions may apply.

Revisions/Cancellations/Travel Funds & Credits - For Any Trip Components Prepaid by Frosch Directly to Supplier
If Frosch prepaid any portion(s) and/or component(s) of travel packages directly to carriers, hotels, tour operators and other suppliers providing travel services, and are eligible for a partial or full return of funds in original form of payment (after any applicable penalties), the funds due will automatically be applied back into your TTRC account as a travel credit* that may be used to rebook your travel package at a later time.

Revisions/Cancellations/Travel Funds & Credits - For Any Trip Components Booked by Frosch on your behalf using your Personal credit card
If any additional portion(s) and/or component(s) that were added to your trip (such as additional nights, tours, guests or other activities outside the scope of the travel package inclusions), and (i) the booking was made by your Travel Concierge at your request on your behalf, and (ii) your personal credit card was used as Form of Payment, and (iii) are eligible for a partial or full refund in original form of payment (after any applicable penalties), the refund due will be returned via your personal credit card as long as it was used as original Form Of Payment. Refunds, if permitted, may take up to 90 days to process and are subject to the policies of the individual Supplier.

*Travel credit is valid for travel commencing within twelve (12) months (365 days) from original departure date or by the original Travel Redemption Expiration Date whichever comes last, are nontransferable and nonrefundable, have no cash value, and are issued in the name of the passengers on the original reservation. Standard change and cancellation policies apply to bookings made with travel credit. Travel credit will be held on the original booking. Any components of the travel package that Frosch prepaid to carriers, hotels, tours and other suppliers providing travel or other services for Frosch that we are able to recover funds (after applicable penalties) will be available to you in the form of a travel credit that may be used to rebook your travel package at a later time.

In some situations, a travel supplier may issue you a credit "in lieu of" returning funds according to the rules associated with the individual booking and the supplier(s). If a credit is issued by an airline or tour company, it is held by the supplier in the name of the individual who was the passenger of record on the original reservation. This type of credit is usually issued directly by the supplier at their discretion and can be used towards the payment for the booking of a new trip directly with the supplier that issued the credit, subject to the terms and conditions of the credit-issuing travel supplier.

Reservations are subject to the rules of each Supplier on your itinerary; some reservations cannot be canceled for a refund. Itinerary changes are subject to Supplier imposed cancellation or change fees plus applicable fare/rate differential. All refund requests must be submitted within 30 days after the scheduled departure date and any negotiable documents (i.e. airline tickets, redeemable certificates or vouchers, etc.) issued must be returned to Frosch prior to processing any refund.

Notwithstanding the foregoing, changes and/or additions may be purchased at an additional cost to you through a Travel Concierge (as defined hereinafter under the Section entitled "Use of Frosch Travel Agent"). If you fail to show up on your reserved date of travel without notification, it may result in the full forfeiture of your Package, without the possibility of a refund or replacement Package, and the credit card you used to obtain your reservation will be charged in accordance with each vendor's individual cancellation policy.

TRAVEL PACKAGES

Transportation
If a Package includes air transportation, travel will be serviced by regularly scheduled certificated air carriers or other air carriers who have duly filed with and are authorized to operate air transportation and public charter transportation by the U.S. Department of Transportation. All transportation is subject to availability and other conditions, including but not limited to, the availability of certain classes of service. The classes of service that determine whether space is available for travel using the TRC is determined by each participating transportation vendor and is at the sole discretion of Frosch. All transportation tickets issued in conjunction with a Package will be subject to the individual carrier's Conditions of Carriage and any other rules or regulations of the transportation vendor and/or federal, state or local government agencies. Frosch reserves the right, in its sole discretion, to (i) change transportation vendors included in a Package up to the time travel for the Package is booked and ticketed; and (ii) use charter airlines for any Package. No open tickets, open returns, open jaws, stopovers and circle trips are permitted through use of the TRC. Airline-imposed personal charges such as baggage fees may apply.

Lodging
Hotel nights must be used consecutively. Hotel rooms are assigned by the hotel at the time of check-in. Requests for specific room types or locations can be requested through a Travel Concierge (as defined hereinafter under the Section entitled "Use of Frosch Travel Agent") at the time of reservation, but are not guaranteed. You will be responsible for charges incurred of a personal nature at a hotel, including but not limited to: phone calls, tips, laundry, beverages, meals, taxi and bus fares, passport and visa fees, etc., unless otherwise stated. You must guarantee hotel reservations with a valid credit card, and you may need to present a hotel travel or tour certificate/voucher upon check-in. You must present and surrender the travel certificate/voucher issued to you at the time of your check-in to your reserved hotel. The number of occupants and ages of children allowed per room varies by property according to local fire code and individual hotel policy.

Other Lodging and Transportation Restrictions
Hotels and car rental companies require a valid credit card at the time of check-in/pick-up. The amount of the deposit ("Deposit(s)") varies depending on the hotel/car rental company, and such Deposit may be as much as $500 or more. Some hotels and car rental companies may put holds on your credit card for the amount of your total expected bill. For car rentals at check-in/pick-up, the driver will need to present his/her own validly issued state driver's license and credit card, which should both match the driver's name. You will need to have an amount equal or greater to the required Deposit(s) in available funds on your credit card to use as a Deposit at check-in/pick-up. If you will be presenting a valid check debit card rather than a valid credit card at the time you retrieve your rental car, the car rental company will place a hold on your card for the deposit amount, and these funds will not be available until the car is returned. Note that many car rental companies will not accept a debit card as a deposit when the vehicle is picked up, and rental will be denied. International car rental companies accept credit cards only and require the traveler to have as much as $1,000 in available funds on the credit card used by you for the Deposit(s).

Information Provided by You
You warrant that all information supplied by you in using this Site and the TRC, including information supplied by you regarding other individuals, is true and complete. You agree that the travel services reservations facilities of this Site shall be used only to make legitimate reservations for you or for another person for whom you are legally authorized to act.

Availability
All trips are based on availability at the time of booking. Length of stay restrictions may apply.

Travel Documents
It is the sole responsibility of each passenger traveling through use of the TRC to obtain the necessary documents for travel, including passports and visas. In addition, it is the sole responsibility of passengers traveling through the use of the TRC to make sure the spelling of their names on any tickets matches the spelling of their name on their passports.

MERCHANDISE FULFILLMENT SERVICES
In addition to select travel packages, you may select merchandise packages and other items as agreed upon in advance, featured in the TRC online and offline catalogs, brochures, and other publications. Frosch will fulfill the Merchandise Package selected by you upon submission of your offline or online order indicating the Merchandise Package selected and the correct name, physical shipping address (no P.O. Boxes) and telephone number of the person who is to receive the merchandise. Frosch will ship the merchandise from warehouses across the country, third-party product suppliers or directly from the manufacturer, depending on the item. Items may arrive separately.

Merchandise in-stock will normally be shipped via Federal Express Ground, UPS Ground, USPS, or another Common Carrier within 72 hours of receipt of the order; however, to account for the complexity of some merchandise packages, you should allow 2-3 weeks for delivery. For back-ordered merchandise, you will be contacted by email and phone and advised of when to expect shipment, which will ordinarily be 4-6 weeks.

Frosch is not obligated to provide Fulfillment Services on merchandise packages featured in online or offline catalogs whose published terms have expired. In the event an item is discontinued by the manufacturer or is for some reason no longer available, Frosch reserves the right to substitute a like item of equal value or better. In the event a suitable substitute is not available, Frosch will contact you to make another selection of equal value. For merchandise no longer available, you will be contacted by email and phone and be presented with a substitute item of equal value or better. We will not ship a substitute without your written approval.

Neither the manufacturer nor Frosch will be responsible for any merchandise reward claims where a warranty card has not been completed. Frosch makes no further warranty for the merchandise rewards, expressed or implied, including any warranty for a merchandise reward ability or fitness for a particular purpose.

Return Policy
In the event you receive a merchandise award(s) other than the merchandise award ordered or the merchandise award is defective, the merchandise award may be returned in exchange for a replacement merchandise award of equal value but only if (i) the merchandise is returned within ten (10) business days from the date of shipment and (ii) the merchandise is received in a condition enabling the merchandise to be resold, with the exception of defective merchandise, which by reason for the return are not able to be resold. Frosch will email you a pre-paid shipping label to return the merchandise. In the event it is a large item that requires truck/freight/threshold delivery, etc., Frosch will coordinate with you to establish a day/time for pick-up that best works for you.

A. In the event an Award is damaged in shipping, FROSCH customer service must be notified within forty-eight (48) hours of receipt of the Award in order for Participant to receive a replacement credit.

B. In the event an Award becomes defective after thirty (30) days from the date of shipment, Participant shall adhere to the return policies and procedures as provided in the Manufacturer's Warranty.

PERSONAL AND NONCOMMERCIAL USE LIMITATION
This Site and the TRC is for your personal and noncommercial use. The content and information on this Site (including, without limitation, availability of travel services and merchandise fulfillment), as well as the infrastructure used to provide such content and information, is proprietary to Frosch or its suppliers and providers. Frosch claims all copyright, patent or other proprietary rights in this Site. Accordingly, as a condition of using this Site and the TRC, you agree not to use this Site or its contents or information for any commercial or non-personal purpose (direct or indirect). You agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from this Site. In addition, whether or not you have a commercial purpose, you agree not to:

1. access, monitor, copy or use any content or information of this Site, including, but not limited to, using any robot, spider, scraper or other automated means or any manual process for any purpose;
2. violate the restrictions in any robot exclusion headers on this Site or bypass or circumvent other measures employed to prevent or limit access to this Site;
3. take any action that imposes, or may impose, in the discretion of Frosch, an unreasonable or disproportionately large load on the Frosch infrastructure;
4. deep-link to any portion of this Site for any purpose; or
5. reverse engineer any portion of this Site or the technology used to create and maintain this Site.

LIABILITY DISCLAIMER
IN NO EVENT SHALL FROSCH, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, STOCKHOLDERS AND/OR THEIR RESPECTIVE SUPPLIERS BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE OR LOSS SUFFERED OR INCURRED BY ANY INDIVIDUAL AS A RESULT OF TRAVEL OR MERCHANDISE RELATED TO, IN ANY WAY, THE TRC. IN PARTICULAR AND NOT BY LIMITATION OF THE FOREGOING, IN NO EVENT SHALL FROSCH, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, STOCKHOLDERS AND/OR THEIR RESPECTIVE SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, THE USE OF THIS SITE AND/OR THE TRC OR WITH THE DELAY OR INABILITY TO USE THIS SITE AND/OR THE TRC, OR FOR ANY INFORMATION, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS SITE AND/OR THE TRC, OR OTHERWISE ARISING OUT OF THE USE OF THIS SITE AND/OR THE TRC, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF FROSCH, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, STOCKHOLDERS AND/OR THEIR RESPECTIVE SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

THE INFORMATION, PRODUCTS, AND SERVICES PUBLISHED ON THIS SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. IN PARTICULAR, FROSCH AND ITS AFFILIATES DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM LIABILITY FOR INACCURACIES RELATING TO THE INFORMATION AND DESCRIPTION OF THE MERCHANDISE, HOTEL, AIR, CRUISE, CAR AND OTHER TRAVEL AND MERCHANDISE PRODUCTS DISPLAYED ON THIS WEBSITE (INCLUDING, WITHOUT LIMITATION, PHOTOGRAPHS, LIST OF HOTEL AMENITIES, GENERAL PRODUCT DESCRIPTIONS, ETC.), WITH THE MAJORITY OF SUCH INFORMATION BEING PROVIDED BY THE RESPECTIVE SUPPLIERS. HOTEL RATINGS DISPLAYED ON THIS WEBSITE ARE INTENDED ONLY AS GENERAL GUIDELINES, AND FROSCH AND ITS AFFILIATES DO NOT GUARANTEE THE ACCURACY OF THE RATINGS. CHANGES, ADDITIONS AND DELETIONS ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. FROSCH, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES ON THIS SITE AND TO THE TRC AT ANY TIME WITHOUT NOTICE.

FROSCH, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE TRAVEL AND MERCHANDISE INFORMATION, PRODUCTS, AND SERVICES CONTAINED ON THIS SITE FOR ANY PURPOSE, AND THE INCLUSION OF ANY PRODUCTS OR SERVICES ON THIS SITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY FROSCH OR ITS AFFILIATES. ALL SUCH INFORMATION, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, AND FROSCH, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.

THE CARRIERS, HOTELS AND OTHER SUPPLIERS PROVIDING TRAVEL OR OTHER SERVICES FOR FROSCH ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF FROSCH OR ITS AFFILIATES. FROSCH AND ITS AFFILIATES ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM. FROSCH AND ITS AFFILIATES HAVE NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND THEY HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY.

INDEMNIFICATION
You agree to defend and indemnify Frosch, its affiliates, and/or their respective suppliers and any of their officers, directors, employees, stockholders and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by (i) you as a result of your breach of this Agreement; or (ii) by third parties as a result of (a) your breach of this Agreement or the documents referenced herein, (b) your violation of any law or the rights of a third party, (c) your use of this Site, or (d) your use of the TRC.

NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of this Site and/or the TRC, you warrant that you will not use this Site and/or the TRC for any purpose that is unlawful or prohibited by this Agreement.

LINKS TO THIRD-PARTY SITES
This Site may contain hyperlinks to Web sites operated by parties other than Frosch. Such hyperlinks are provided for your reference only. Frosch does not control such Web sites and is not responsible for their contents or your use of them. Frosch's inclusion of hyperlinks to such Web sites does not imply any endorsement of the material on such Web sites or any association with their operators.

GENERAL

Governing Law
This Agreement is governed by the laws of the State of Texas, USA, without giving effect to its provisions regarding conflicts or choice of laws, which could result in all or any part of this Agreement being governed by the laws of any other jurisdiction. You hereby consent to the exclusive jurisdiction and venue of courts in Harris County, Texas, USA, in all disputes arising out of or relating to the use of this Site and/or the TRC. Use of this Site or the TRC is void where prohibited by law. Frosch's performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement is in derogation of Frosch's right to comply with law enforcement requests or requirements relating to your use of this Site, the TRC and/or information provided to or gathered by Frosch with respect to such use.

Relationship
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Frosch as a result of this Agreement or use of this Site and/or the TRC.

Severability
If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and this Agreement shall continue in effect.

Entire Understanding
This Agreement (and any other terms and conditions referenced herein, including the Privacy Statement) constitutes the entire agreement between the customer and Frosch with respect to this Site and the TRC, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and Frosch with respect to this Site and the TRC. A printed version of this Agreement and any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Any rights not expressly granted herein are reserved by Frosch.

USE OF FROSCH TRAVEL CONCIERGE
A feature of the TRC program is the ability for you to have access to a live Frosch Travel Concierge (the "Agent"), access to whom shall be provided via phone and email, after your registration of the TRC and selection of a Package, to assist you in determining the availability of any redeemed travel-related goods and services, to make legitimate reservations or otherwise transact business with suppliers and to purchase (for an additional fee paid by you) additional services as requested by you, including but not limited to certain travel insurance Frosch may provide at an additional cost. You agree to be financially responsible for any additional services purchased through an Agent.

MODIFICATION OF THESE TERMS AND CONDITIONS
This Agreement may be updated by Frosch from time to time and may be amended to incorporate additional terms specific to certain additional Frosch products or services, including but not limited to the TRC. All such updates and changes are effective immediately upon notice thereof, which Frosch may give by any means, including, but not limited to, posting a revised version of this Agreement or other notice on this Site. You should view this Agreement often to stay informed of changes that may affect you, as your continued use of this Site, the TRC or any other service related to the TRC that Frosch provides or may provide, signifies your continuing consent to be bound by the terms of this Agreement and any amended version of this Agreement. We expressly reserve the right to make any changes to this Agreement, this Site's contents, and any other service Frosch may provide at any time without prior notice to you.

COPYRIGHT AND TRADEMARK NOTICES
All contents of this Site and the TRC are: ©2016-2022 Frosch International Travel, Inc. The content and information on this Site (including, without limitation, availability of travel services), as well as the infrastructure used to provide such content and information, is proprietary to Frosch or its suppliers and providers. Frosch claims all copyright, patent, trademark, service mark or other proprietary rights in this Site. Other product and company names mentioned on this Site may be the trademarks of their respective owners.

We understand that submitting personal information online involves a great deal of trust on your part. We take this trust very seriously, and make it our highest priority to ensure the security and confidentiality of the personal information you provide to us. Please read the following policy to learn about our privacy practices.
By visiting our Web site, www.thetravelrewardcard.com (this “Site”), you are accepting the practices described herein and accepting the Terms, Conditions and Notices incorporated herein by reference.

• What information we collect from you
• How we use your information
• With whom we share your information
• How you can access your information
• Your choices with respect to the collection and use of your information
• How we protect your information
• Children's privacy
• External links
• Changes to this Privacy Policy
• How you can contact us

What information we collect from you
In General. We receive and store any information you enter on our Site or give us in any other way. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and e-mail addresses. We also may request information about your travel preferences, including, but not limited to, meal requests, seat selection, frequent flyer/hotel/car rental program information, and ticketing options. You can choose not to provide information to us, but in general some information about you is required in order for you to register as a user and redeem your Travel Reward Card (“TRC”); use our products and/or services; complete a traveler profile; ask us a question; or initiate other transactions on our site.

Passenger Information. When you make travel or other arrangements for yourself or someone else through Frosch Rewards and Incentives, a division of Frosch International Travel, Inc. (“Frosch”) by using this Site, we will request personal information and travel preferences about the individuals using Frosch’s services. You should obtain the consent of all such individuals prior to providing Frosch with their personal information and travel preferences, as any access to view or change their information will be available only through your account.

Information from Other Sources. We also may periodically obtain information about you from our business partners and other independent third-party sources and add it to our account information. Examples of information we may receive include: updated delivery and address information, which we use to correct our records and to facilitate proper delivery of travel information; and demographic information, which we use to better understand your potential preferences.

Automatic Information. We automatically collect some information about your computer when you visit this Site. For example, we will collect your IP address, Web browser software (such as Netscape Navigator or Internet Explorer), and referring Web site (if applicable). We also may collect information about your online activity, such as trips viewed and trips redeemed through the use of the TRC and this Site. One of our goals in collecting this automatic information is to help customize your user experience.

Cookies and Other Web Technologies. When you visit this Site, we may assign your computer a "cookie" (a small, unique identifier text file). For example, whenever you sign in as a TRC user, we record your user ID and the name on your user account in the cookie file on your computer. We also may record your password in this cookie file, if you checked the box entitled "Save this password for automatic sign-in." Note that user IDs, passwords, and any other account-related data included in such cookies are encrypted for security purposes. You can always choose not to receive a cookie file by enabling your Web browser to refuse cookies or to prompt you before accepting a cookie. Please note that if you refuse to accept cookies from Frosch, you may not be able to access many of the travel tools offered by this Site.

How we use your information
Frosch uses information about you for the following general purposes: to provide you with the products and services you request; to provide you with travel confirmation and updates; to manage your account, including providing travel notifications; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve our products, services, and this Site; to notify you, should you request, about special offers and products or services that may be of interest to you; to otherwise customize your experience with this Site; to solicit information from you, including through surveys; to resolve disputes, possibly collect fees related to the additional services an Agent (as defined in the Terms, Conditions and Notices) may provide to you at additional cost, or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms, Conditions and Notices; and as otherwise described to you at the point of collection.

Please review "Your choices with respect to the collection and use of your information" below.

With whom we share your information
Frosch may share your information with the following entities:

• Suppliers, such as hotel, airline, cruise, car rental companies, or activity providers, who fulfill your travel reservations. We do not place limitations on our suppliers' use or disclosure of your personal information. Therefore, we encourage you to review the privacy policies of any travel supplier whose products you retain through Frosch and this Site. Please note that these suppliers also may contact you as necessary to obtain additional information about you or to facilitate your travel reservation.
• Third-party vendors who provide services or functions on our behalf, including credit card processing, business analytics, customer service, marketing, distribution of surveys and fraud prevention. These companies have access to personal information needed to perform their functions but are not permitted to share or use the information for any other purpose.
• Business partners with whom we may jointly offer products or services. You can tell when a third party is involved in a product or service you have requested because their name will appear with ours. If you choose to access these optional services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of these third-party business partners and recommend you evaluate their practices before deciding to provide your personal information.

We also may share your information:

• In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we reserve the right to raise or waive any legal objection or right available to us.
• When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of Frosch, our customers, or others; and in connection with our Terms, Conditions and Notices and other agreements.
• In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.

Frosch will never sell your personal information to third parties.

We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors this Site receives or what are the most popular vacation destinations. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.

How you can access your information
You can access your information from various points on this Site. For example:

• The Edit User Info page, where you can change your password and/or view, update, or edit your personal information.
• The Reservation Status page, where you can view your travel request, check on the status of your particular travel plans, view your redemption date and the date by which the TRC must be redeemed and travel must be completed. In addition, you can access the Cancel Reservation Request link, where you can cancel your reservation request if your reservation request is in the Travel Choice Received Stage.
• The Edit Reservation Request page, where you can view and update traveler names, contact information, preferred departure dates and travel preferences if your reservation request is in the Travel Choice Received Stage.

You can close your Site account by mailing in an Account Closing request to The Travel Reward Card, Account Closing Request, 1421 East Sandy Lake Road, Suite 120, Coppell, TX 75019. Please note that, after you close an account, you will not be able to sign in or access any of your personal information. Frosch may retain certain information associated with your account for analytical purposes as well as for recordkeeping integrity.

Your choices with respect to collection and use of your information

• As discussed above, you can choose not to provide us with any information, however you will not be able to use/redeem your TRC without providing such information as this Site may request during the redemption of your TRC. Any information you choose not to provide Frosch with, through this Site, may be submitted to an Agent. Such information may also allow you to take advantage of certain other features offered on this Site.
• You also can add, update and view your information on the Edit User Info, Reservation Status and Edit Reservation Request pages and close your Site account as described above.
• When you register as a user on this Site, you will be given a choice as to whether you want to receive e-mail messages from Frosch about special offers. As a registered TRC user, you can modify your choice at any time on the Edit User Info page under the heading "E-mail settings". Whether registered as a TRC user or not, you also will be given the opportunity to unsubscribe from commercial messages in any such e-mail we send. Please note that we reserve the right to send you other communications, including service announcements, administrative messages, and surveys relating either to your TRC account or to your transactions on this Site, without offering you the opportunity to opt out of receiving them.
• The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies from this Site, you may not be able to access portions of our site.

How we protect your information
We want you to feel confident about using this Site to plan and redeem your travel, and we are committed to protecting the information we collect. While no Web site can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they only may do so for permitted business functions. In addition, we use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.

Children's Privacy
The Site does not allow redemption of TRC(s) for travel or other services by children under the age of 21. Should a child whom we know to be under 21 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information. Should a child whom we know to be under 21 attempt to redeem a TRC, such redemption and/or further use of the card will be suspended until parental consent from such child is given to Frosch and verified.

External Links
If any part of this Site links you to other Web sites, those Web sites do not operate under this Privacy Policy. We recommend you examine the privacy statements posted on those other Web sites to understand their procedures for collecting, using, and disclosing personal information.

Changes to this Privacy Policy
Frosch may update this Privacy Policy in the future. All such updates and changes are effective immediately upon notice thereof, which we may give by any means, including, but not limited to, posting a revised version of this Privacy Policy or other notice on this Site.

How you can contact us
If you have questions about either the Privacy Policy or your travel plans, please email us at support@verintpresidentsclubrewards.com or call toll-free at 866-419-5517.

This Privacy Policy is effective as of December 1, 2006.